Refinement of Gap
The following statement is a refinement of the gap I am addressing.
"In what ways might I keep up my level of education on professional issues, in order to achieve 20 hours of verified CPD required to maintain my Chartered Accountant designation."
User Needs
The below list contains at least 30 user needs, arranged into a hierarchy with at least one level of abstraction, with the primary need in bold describing the cluster.
Latent needs are identified with an exclamation point (!). A latent need is one what when fulfilled will provide user satisfaction, but when unfilled do not cause dissatisfaction.
Latent needs are identified with an exclamation point (!). A latent need is one what when fulfilled will provide user satisfaction, but when unfilled do not cause dissatisfaction.